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CCMA Ireland - Contact Centre Management Association
The CCMA is the leading industry association for the promotion and development of the contact centre industry in Ireland.
Networking Events
September 2013
CCMA Sponsor Breakfast Briefing Technology As A Service Is It Right for your Contact Centre
05/09/2013 | Sheloourne Hotel, St. Stephens Green, Dublin.
More Info | Book NowSocial Media
How to Turn a Complaint into Good PR
This article was originally posted on concentrix.com/blog by Andrea McGowan....
Jobs Fair
CCMA Ireland Contact & Shared Services Centre Jobs Fair - Burlington Hotel, Upper Leeson Street, Dublin 4.
More Info
Corporate Members Include:
- 11 8 90
- 123.ie
- 3
- Abbott Ireland
- Abtran
- Accenture
- Action Point
- Aer Lingus
- AIB Bank
- Airtricity
- All n One Ltd
- Amplio Virtus Ltd.
- Arise Europe
- Arvato
- Atos IT Solutions & Services Ltd.
- AXA
- AXA-Assistance
- Bank of America
- Bank of Ireland
- Big Fish Games
- Blizzard
- Bord Gáis Energy
- Bord Gáis Networks
- BSkyB
- BT
- Call Management
- Calor Gas
- Campus Oil
- Capita
- Capstone Intelligent Solutions Ltd
- Car Trawler
- CDC Software
- Chill Insurance
- Commission for Communications Regulation (ComReg)
- Concentrix
- Conduit Ltd
- Cook Ire.
- Cork County Council
- CPL Managed Services
- CPM
- Cuisine De France
- Cunningham Lindsey Ireland
- DELL
- Deloitte
- DHL
- Diageo Ire.
- Distinct Consulting
- DPD Ireland
- Dublin City Council
- EA Games
- Easytrip
- eGain
- Eircom
- Eircom Phonewatch
- Eishtec
- Electric Ireland
- Eli Lily
- Enterasys Networks Distribution Ltd
- Europ-Assistance
- FBD Insurance Plc
- Fexco
- Firstsource Solutions Ireland
- Friends First
- Gift Voucher Shop
- Gilt Groupe Ireland
- Global Taxis
- Greenstar
- Greyhound Recycling
- HEINEKEN Ireland
- Hertz
- IDA Ireland
- IDG Direct
- IFA Telecom
- Intellicom
- Irish Life
- IT Solutions Ltd
- Kaptec
- KBC Bank Ireland
- Ladbrokes Ireland Ltd.
- Landmark Information Group
- Laya Healthcare
- LBM Direct Marketing Ltd
- Liberty Insurance
- Lifes2good
- Marriott Vacations Worldwide
- Meteor
- Motiv8
- Mr Windscreen
- National Pen Limited
- Netwatch
- New Ireland Assurance
- Noble Systems
- NRC
- O2
- One Direct
- OSG Outsource Services Group
- Oxigen
- paddypower.com
- Pageboy(TM) Contact Centre
- PayPal
- permanent tsb
- Plantronics
- Pramerica Systems Ireland Ltd.
- RCI
- Rigney Dolphin
- Sage
- Sentient Solutions Ltd.
- Service Source
- SGS
- Sierra
- SouthWestern
- Sporting Bet
- Sun Life
- Sykes
- T-Space
- Tote Ireland Limited
- Totterdell Communications
- TrendMicro
- UniPhar Group
- UPC
- Vesta Payment Solutions Ltd
- VHI Healthcare
- Videlica
- Vodafone
- VoxPro
- Wren Data
- Xerox
- Yahoo
- Zevas
- Zurich
- Zynga Game Ireland
Benchmarking
CCMA Ireland Ltd in association with Enterprise Ireland and the IDA have commissioned Amárach Research to undertake a study of the Irish Contact Centre, BPO and Shared Services Industry.
More InfoTraining
CCMA Skillnet funding for training, education and development programmes.
A full schedule of training programmes and details of how to avail of Skillnet funding are available for download.
More InfoIndustry Vacancies
Human Resources Manager - IDG Direct Dublin
The role reports directly to the IDG Direct Dublin General Manager with links into the Global HR Team. The successful candidate...
Read More | Other Jobs