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CCMA Ireland - Contact Centre Management Association
The CCMA is the leading industry association for the promotion and development of the contact centre industry in Ireland.
Networking Events
February 2012
CCMA Silver Sponsor Event - Vhi Healthcare - Managing Stress within the Workplace - An Occupational Health Perspective
15/02/2012 | Westin Hotel Dublin
More Info | Book NowSocial Media
Clouds, Crowds and Autonomous Customers
Doing Business as Unusual in 2012 On 11th January BT...
Awards
The 2011 Irish Contact Centre and Shared Services Awards will take place on Saturday 19th November in the Burlington Hotel Dublin.
Application pack now available for download
More Info
Corporate Members Include:
- 11 8 90
- 3
- Abbott Ireland
- Abtran
- Accenture
- Aer Lingus
- AIB Bank
- Airtricity
- All n One Ltd
- Amplio Virtus Ltd.
- Arise Europe
- Atos IT Solutions & Services Ltd.
- AXA
- AXA-Assistance
- Bank of America
- Bank of Ireland
- Bord Gáis Energy
- Bord Gáis Networks
- Call Management
- Calor Gas
- Campus Oil
- Capita
- Capstone Intelligent Solutions Ltd
- CCMA
- CDC Software
- Chill Insurance
- COLT Telecom
- Commission for Communications Regulation (ComReg)
- Conduit Ltd
- Cook Ire.
- CPL Managed Services
- CPM
- Cronin Marketing Communications
- Cuisine De France
- Cunningham Lindsey Ireland
- DELL
- Deloitte
- DHL
- Diageo Ire.
- Distinct Consulting
- DPD Ireland
- eGain
- Eircom
- Eircom Phonewatch
- Eishtec
- Europ-Assistance
- Evolve
- Experian QAS
- FBD Insurance Plc
- Fexco
- Friends First
- gem
- Gift Voucher Shop
- Gilt Groupe Ireland
- Global Taxis
- Greenstar
- Hertz
- IDA Ireland
- IFA Telecom
- Intellicom
- Irish Life & Permanent
- IT Solutions Ltd
- Kaptec
- KBC Bank Ireland
- Ladbrokes Ireland Ltd.
- Landmark Information Group
- LBM Direct Marketing Ltd
- Liberty Insurance
- Lifes2good
- McAfee Ireland Ltd
- Meteor
- New Ireland Assurance
- NRC
- O2
- One Direct
- OSG Outsource Services Group
- paddypower.com
- PayPal
- Plantronics
- Pramerica Systems Ireland Ltd.
- Quinn-healthcare
- Reed Specialist Recruitment
- Sage
- Sentient Solutions Ltd.
- Service Source
- SGS
- Siemens
- Sierra
- SouthWestern
- Sporting Bet
- Sykes
- The Gift Voucher Shop
- Tote Ireland Limited
- Totterdell Communications
- TrendMicro
- UniPhar Group
- UPC
- VHI Healthcare
- Vodafone
- VoxPro
- W5
- Wren Data
- Xerox
- Yahoo
- Zevas
- Zurich
- Zynga Game Ireland
Benchmarking
CCMA Ireland Ltd in association with Enterprise Ireland and the IDA have commissioned Amárach Research to undertake a study of the Irish Contact Centre, BPO and Shared Services Industry.
More InfoTraining
CCMA Skillnet funding for training, education and development programmes.
A full schedule of training programmes and details of how to avail of Skillnet funding are available for download.
More InfoIndustry Vacancies
Head of Customer Service, Ireland (Cactus Search)
Cactus Search have the requirement for an exceptional Head of Customer Service to head the Customer Service and Support operation...
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