Industry News
- Lack of voice training sees one in four call centre workers suffer
- 17.04.2012
- One in four call centre agents suffer voice problems because managers are failing to properly protect their health, a leading health and safety body said today.
- CCMA Member Eishtec Announces Big Expansion Plans in Waterford
- 13.01.2012
- The Minister for Jobs, Enterprise and Innovation Richard Bruton TD today (Friday 13 January 2012) announced that Eishtec, a Waterford-based company providing consumer contact centre services, is to create 250 new jobs by mid-2012 as part of a major new expansion at its new custom built facility situated at the Cleaboy Business Park, Waterford.
- SYNNEX Corporation Announces Acquisition of gem
- 10.10.2011
- Acquisition Adds Social Enterprise Support, Expanded EMEA Service Delivery and Complimentary Customer Base.
- Business Express beats Salesforce and Cisco
- 21.09.2011
- Readers of callcentre helper, the UK’s most popular call centre magazine, have just voted Business Express from All n One the second spot in their Top 25 Contact Centre Technology poll.
- The CCMA responds to Talk Talk closure by initiating a special - Jobs Fair - for Talk Talk employees with over 150 vacancies in the Sector
- 13.09.2011
- The CCMA responds to Talk Talk closure by initiating a special “Jobs Fair” for Talk Talk employees