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CCMA Ireland - Contact Centre Management Association

The CCMA is the leading industry association for the promotion and development of the contact centre industry in Ireland.

Talk Talk Training December 2011

Talk Talk Training December 2011 Calendar, Events and Programme Contents.

Calendar December 2011    
I WEB Diploma e-learning December Talk Talk Training Room
Frontline Technical Support e-learning 13th Dec 2011 Talk Talk Training Room
Broadband Services e-learning 13th Dec 2011 Talk Talk Training Room
Supervisory Management e-learning 13th Dec 2011 Talk Talk Training Room
Consultative Selling e-learning 13th Dec 2011 Talk Talk Training Room
Customer Services 13th Dec 2011 Talk Talk Training Room
Strageic Contact Centre Innovation & Management 9th & 10th December Talk Talk Training Room
FETAC Assessors Program 19th December Dublin Business School
Train The Trainer 10th, 17th, 20th and 21st December Talk Talk Training Room

 

 

 

Related Downloads

 
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Strategic Contact Centre Innovation and Management (HETAC Level 9 Special Purpose Award) 2011/2012Download PDF [423.5 Kb]
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CCMA Ireland Skillnet Education and Training Prospectus 2011For Talk TalkDownload Word [2.5 Mb]
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