Latest Vacancies

Date:
11.05.2015
Technical Support Advisor at Goldfish.ie

Goldfish.ie is a leading Business Telecoms Solutions company located in Greystones, Co. Wicklow.  

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Date:
25.03.2015
Open24 Senior Service Manager

The Senior Service Manager is responsible for the management of 12 Customer Service Teams within Open 24. The Open 24 Service Team take about 2million calls per annum, operating 7 days a week.  The Senior Service manager has responsibility for achieving all daily service SLAs (70% of calls answered within 30 seconds) and call quality (85% pass rate) across the team.   The prime responsibility of the Senior Service Manager is to ensure daily that we have the right staff and in the right numbers to service the demands of ptsb customers whilst operating within agreed budget.

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Date:
12.03.2015
Britvic - Contact Centre Outbound Agent

The Contact Centre Outbound Agent will place outbound calls to potential B2B customers seeking to purchase Britvic Workplace beverage solutions. S/he will also call on leads from our existing customer base. The agent will communicate with businesses and will work with a preselected list of phone numbers and company profiles. S/he will develop different scripts for current sales blitzes, market research, collecting information, appointment setting, or conducting follow-ups. Upon contacting the potential customer; s/he will input the details of the call and the contacts into our CRM program.

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Date:
12.03.2015
Cluid Housing - Contact Centre Manager

Clúid Housing (Clúid) is a not-for-profit organisation with a vision of a society where everyone has a great place to live. Clúid achieves this through its mission of providing quality housing and services which enable residents to create homes and thriving communities. Clúid has 122 staff to ensure that it has the capacity to meet this mission. To date Clúid has provided 4,924 properties to low income families and single people in housing need all over Ireland. 

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