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CCMA Ireland - Contact Centre Management Association

The CCMA is the leading industry association for the promotion and development of the contact centre industry in Ireland.

Front Line Management

Senior Team Leader HR Employee Care Centre - Hertz
17.05.2012
This position has direct responsibility for day to day HR Employee Care Centre activities and processes as they relate to case management, incoming call/issue response and resolution, effective use of resources, and achievement of SLA’s/KPI’s.
 
 
Team Leader - FBD
13.04.2012
The successful candidate will be responsible for the management of a team and the smooth running of the day to day sales and support operation. 
 
 
Team Lead Dublin - ServiceSource
26.03.2012
With guidance from the Account Manager, this individual will supervise and manage the day to day activities of their specific client(s) team’s daily sales, administration and relationship development activities to promote team success.
 
 
Account Manager - ServiceSource
26.03.2012
This individual will be responsible for all activities to promote success within multiple clients.
 
 
Various Vacancies - Ebay
26.03.2012
Ebay have a range of vacancies including customer solutions agents (French, Spanish, Italian, Dutch and Polish), account management and business analysts.
 
 
Various Vacancies - Dell
23.03.2012
Dell have a range positions including financial analyst’s, project managers, account managers and technical support analysts across their Cherrywood Dublin and Limerick facilities.
 
 
Team Lead - Accenture
20.03.2012
The Team Lead manages their team, has a general view about the team and all on going issues and are responsible for smooth operation of the customer service team.
 
 
Team Leader - Eishtec
16.03.2012
You will be required to manage a team of sales representatives to ensure the consistent delivery of a exemplary service to our client.
 
 
Inside Sales Account Manager - Sage
15.03.2012
The role will involve a professional solution sales approach to both account management and new business including relationship building and deal management from lead to close.
 
 
Merchant Account Manager - German/ French/ Dutch and UK - PayPal
14.03.2012
The Account Manager position is a fundamental component of the PayPal Merchant Operations team, serving as a primary contact for a portfolio of up to 250 small merchant clients in Europe.
 
 
Content Service Manager/ Assistant Helpline Manager - Allianz Worldwide Care
14.03.2012
Allianz Worldwide Care are looking for a candiate who can drive change in the Helpline by implementing new projects.