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CCMA Ireland - Contact Centre Management Association

The CCMA is the leading industry association for the promotion and development of the contact centre industry in Ireland.

Head of Shared Services, Ireland (Cactus Search)

Reference Number: 3044
Job Type: Permanent
Location: Ireland
Salary: c70k (STERLING) + bonus + extensive corporate bens

This large, impressive, customer focused, fast paced organisation have the requirement for an exceptional Head of Shared Services to Head the Shared Services function for this large, impressive multi-channel Contact Centre Site.

This state of the art, technologically advanced centre is seeking a Shared Services professional who has vast Call and Contact Centre experience coupled with experience in managing departments such as: Facilities and IT, Quality and Compliance and Resource Deployment.

The ideal individual to this post will be commercially strong with extensive Contact Centre experience and will have worked as a Shared Services Manager for a large, complex public facing brand.

A superb, challenging and highly rewarding post for an exceptional individual to join a growing, professional team.

This role is required urgently!

For a calculation of Euro to Sterling please visit: www.xe.com

 

How to apply

CV’s should be sent to guy.masters@cactussearch.co.uk