Accenture

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

Avaya

Avaya is a global leader in digital communications software, services and devices for businesses of all sizes.

AWS

Amazon Connect is AWS’s (Amazon Web Services) AI-powered contact centre that gives your organisation skills-based routing, task management, and unified customer profiles powered by artificial intelligence and machine learning capabilities.

BT

BT Ireland is one of the leading providers of IT and communications services on the island of Ireland and has extensive experience in providing world class contact centre solutions.

CallMiner

CallMiner is the leading provider of conversation analytics to drive business improvement.

DigitalWell

DigitalWell is a leading European provider of enterprise communications, consultancy, and technology transformation services.

evcoms

evcoms are award winning specialist communication, Cloud, WFO, WFM and conversational analytics experts that work with large enterprises to supply real solutions and measurable cost savings. evcoms are agile and move as fast as your business can. evcoms are one of the fastest naturally growing communication business across the UK and Ireland. evcoms understands the art and science of having the right people with the right skills available at the right time. Equipped to meet accurately forecasted volumes of work across multiple channels. Our contact centre experts can provide you with strategic technical consultancy and tailored training courses. Covering everything from workforce management platform setup and maintenance to forecasting and scheduling, quality monitoring form design, and much more. Get the expertise you and your team need to build strong customer relationships and deliver excellent results on a daily basis.