Puzzel is the leading European provider of cloud contact centre solutions. Every day, more than 1,100 organisations across 40 countries use our software to deliver smart customer experiences, blending the powers of people and technology to serve customers efficiently, effectively and with empathy.

The Puzzel Platform enables organisations to create rich journeys for their customers, with a mix of live and self-service experiences that give people the freedom to choose when, where and how they get help. Artificial intelligence is harnessed at every touchpoint to automate tasks, provide insight, and personalise service and support. Puzzel also includes a suite of productivity and planning tools to empower managers and agents to reach their goals and continuously improve performance.

With 20+ years of experience in the industry, Puzzel is the CCaaS provider organisations trust when every moment matters. For more information, visit www.puzzel.com.

Puzzel is committed to Ireland. We have partnered with Xcentuate, a Dublin based provider of digital productivity and performance solutions to the Financial Services, Telco, Agri, Pharma and Public Sectors. If you would like to speak to our local partner in Dublin, Ireland.  Please contact Steve Lynch at Xcentuate, mobile +353 86 2617 816, steve.lynch@xcentuate.com