Irish Customer Contact & Shared Services Awards 2015

The 2015 Irish Customer Contact & Shared Services Awards hosted by CCMA Ireland will take place on Saturday 14th November 2015 in the DoubleTree by Hilton Hotel, Burlington Road, Dublin.

Details of the 18 categories and criteria for entry can be found in this document.

There are two new categories for 2015:

  • Industry Professional of the Year - Coach 
  • Best Customer Contact Centre - Medium - this is for customer contact or shared services centres with between 50 and 200 agents.

The closing date for entries is 5.00 p.m. Monday 7th September, 2015.

Entries will be accepted by e-mail only to 

If you would like any further information on the awards including sponsorship opportunities please contact