
Webinar
CCMA Annual General Meeting 2025
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CCMA are delighted to provide access to members to over 150 webinars that have taken place to date. These webinars and presentations provide valuable insights into key contact centre activities including by way of example, coaching, CX, diversity & inclusion, employee engagement, leadership, managing remote teams and well being. This library can be searched by topic and series with a wealth of advice and specific support for CCMA members.
Webinar
CCMA Annual General Meeting 2025
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Presentation
CCMA Members Forum - Northern Trust - Developing a Global Centre of Excellence in Regional Ireland
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Presentation
CCMA Breakfast Briefing with Engage Hub and HGS - Real-World CX in Action – Case Study with UK Pension Regulator
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