Presentation
CCMA Members Forum - eir - Showcasing how Robotics Technology can transform your CX Delivery
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Member Resources
CCMA are delighted to provide access to members to over 150 webinars that have taken place to date. These webinars and presentations provide valuable insights into key contact centre activities including by way of example, coaching, CX, diversity & inclusion, employee engagement, leadership, managing remote teams and well being. This library can be searched by topic and series with a wealth of advice and specific support for CCMA members.
Blog
Blog
TELUS International’s CSR Strategy - Community, Education and Sustainability
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Blog
CCMA Wishes All Members a Happy Holiday
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Blog
Highlights from the 2022 Irish Customer Contact and Shared Services Awards Ceremony
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Blog
2022 CCMA Ireland Awards Streamed live from Aviva Stadium
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