Presentation
CCMA Sponsor Event - Verint - Experience the Difference: Harnessing AI and CX Automation for the Contact Centre of Tomorrow
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CCMA are delighted to provide access to members to over 150 webinars that have taken place to date. These webinars and presentations provide valuable insights into key contact centre activities including by way of example, coaching, CX, diversity & inclusion, employee engagement, leadership, managing remote teams and well being. This library can be searched by topic and series with a wealth of advice and specific support for CCMA members.
Presentation
CCMA Sponsor Event - Verint - Experience the Difference: Harnessing AI and CX Automation for the Contact Centre of Tomorrow
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Webinar
CCMA Sponsor Webinar - evcoms - AI Unleashed: Exploring the Future with Bots.
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Presentation
CCMA Members Forum - Workhuman – Improving Customer Service Quality with CallMiner
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