Presentation
CCMA Irish Customer Contact & Shared Services Awards 2025
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Member Resources
CCMA are delighted to provide access to members to over 150 webinars that have taken place to date. These webinars and presentations provide valuable insights into key contact centre activities including by way of example, coaching, CX, diversity & inclusion, employee engagement, leadership, managing remote teams and well being. This library can be searched by topic and series with a wealth of advice and specific support for CCMA members.
Webinars & Presentations
Blog
Blog
2025 CCMA Awards Livestream
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Blog
People Promoting Excellence: The 2025 CCMA Irish Customer Contact & Shared Services Awards Shortlist
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Blog
2024 CCMA Awards Livestream
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Blog
Celebrating Excellence: The 2024 CCMA Irish Customer Contact & Shared Services Awards Shortlist
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