Webinar
CCMA - Ask the Expert - Niall Kenna Director EMEA Global Customer Operations, PayPal - Driving your Outsourcer’s Performance & Engagement
Read More
Member Resources
CCMA are delighted to provide access to members to over 70 webinars that have taken place to date. These webinars and presentations provide valuable insights into key contact centre activities including by way of example, coaching, CX, diversity & inclusion, employee engagement, leadership, managing remote teams and well being. This library can be searched by topic and series with a wealth of advice and specific support for CCMA members.
