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Events calendar

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Upcoming events

25th September, 2019

Dublin

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Accenture - Competitive Agility - How organisations are responding to technology disruption

26th September, 2019

Cork

CCMA Sponsor Event

CCMA Sponsor Event - Wren Data - Move the Dial on Employee Engagement with Gamification

16th November, 2019

Dublin

CCMA Irish Customer Contact & Shared Services Awards 2019

Past events

03rd July, 2019

Conference Call

CCMA Irish Customer Contact & Shared Services Awards 2019 - Judges Call

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19th June, 2019

Dublin

CCMA Members Forum AIB Voice ID The next generation of Customer Authentication

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12th June, 2019

Dublin

CCMA Sponsor Event

CCMA Sponsor Event - Noble Systems - Using Gamification to Power Agent Engagement & Performance

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30th May, 2019

Dublin

CCMA Sponsor Event Avaya - SuperServe 5 Strategies for Superior Customer Experience In the Contact Centre with Marcus Hickman

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23rd May, 2019

Kildare

CCMA CX Leadership Summit 2019 CX Evolution - Delivering for you, your Customers and your Teams in the Digital Era.

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09th May, 2019

Limerick

CCMA Members Forum Northern Trust Limerick Putting the Customer at the Centre

View Presentation