Upcoming events
21st November, 2025
The Dublin Royal Convention Centre, 1 Le Pole Square, Ship Street Great Dublin 8, D08 E6PD, Ireland.
CCMA Member Forum
CCMA Irish Customer Contact & Shared Services Awards 2025
Past events
15th May, 2025
Northern Trust,
CCMA Member Forum
CCMA Members Forum - Northern Trust - Developing a Global Centre of Excellence in Regional Ireland
Read More14th May, 2025
The Ivy, Dawson Street, 13-17 Dawson St, Dublin, D02 TF98.

CCMA Sponsor Event
CCMA Breakfast Briefing with Engage Hub and HGS - Real-World CX in Action – Case Study with UK Pension Regulator
Read More09th May, 2025
Webinar 12 noon

CCMA Member Forum
CCMA Webinar - AI burnout? Why Team Leaders matter more than ever!
Read More01st May, 2025
Webinar 11 a.m.

CCMA Sponsor Event
Sponsor Webinar - AWS - How Amazon.com Delivers Customer-Obsessed Service with Amazon Connect & Generative AI
Read More30th April, 2025
Webinar 10 a.m. - 12 noon

CCMA Sponsor Event
Sponsor Webinar - Digital Transformation: Achieving 90% Online Services by 2030.
Read More