Upcoming events
22nd November, 2024
Hall 4, RDS, Ballsbridge, Dublin.
CCMA Member Forum
CCMA Irish Customer Contact & Shared Services Awards 2024
Past events
23rd July, 2024
Webinar 12 noon
![CCMA Sponsor Webinar - Calabrio - Building cross-departmental relationships with WFM and QM teams](https://www.ccma.ie/images/uploads/logos/CalabrioLogo-TM-Red-RGB_%28002%29.png)
CCMA Sponsor Event
CCMA Sponsor Webinar - Calabrio - Building cross-departmental relationships with WFM and QM teams
Read More28th June, 2024
Webinar 12 noon
![CCMA Irish Customer Contact & Shared Services Awards 2024 - Judges Call](https://www.ccma.ie/images/uploads/logos/2024_Awards_Logo_Small.jpg)
CCMA Member Forum
CCMA Irish Customer Contact & Shared Services Awards 2024 - Judges Call
View Webinar Recording & Presentation26th June, 2024
Vhi Healthcare, IDA Business Park, Purcellsinch, Kilkenny, R95 WKK6.
![CCMA Members Forum - Vhi Healthcare - The Elevated Experience - How to advance your CX & your Team at the Same Time.](https://www.ccma.ie/images/uploads/logos/Vhi_Healthcare_.jpg)
CCMA Member Forum
CCMA Members Forum - Vhi Healthcare - The Elevated Experience - How to advance your CX & your Team at the Same Time.
View Presentation19th June, 2024
Accenture, The Dock, 7 Hanover Quay, Grand Canal Dock, Dublin 2, D02 YN32.
![CCMA Sponsor Event - Accenture - Understanding the Customer Imperative](https://www.ccma.ie/images/uploads/logos/Accenture.png)
CCMA Sponsor Event
CCMA Sponsor Event - Accenture - Understanding the Customer Imperative
Read More14th June, 2024
Webinar 11.00 a.m. to 11.30 a.m.
![CCMA Sponsor Webinar - Verint - Transforming CX: Harness Automation & AI for Proven ROI and Operational Excellence](https://www.ccma.ie/images/uploads/logos/Verint_Logo_Blue_RGB_High-Res_%282%29_%28002%29.png)
CCMA Sponsor Event
CCMA Sponsor Webinar - Verint - Transforming CX: Harness Automation & AI for Proven ROI and Operational Excellence
Read More05th June, 2024
ptsb, Corporate Centre, Carysfort Avenue, Blackrock, A94 R891.
![CCMA Members Forum - ptsb - Delivering on our CX Ambition](https://www.ccma.ie/images/uploads/logos/PTSB_Logos_RGB-19.png)
CCMA Member Forum
CCMA Members Forum - ptsb - Delivering on our CX Ambition
Read More