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Events calendar

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Dublin

CCMA Sponsor Breakfast Briefing - Accenture - Competitive Agility - How organisations are responding to technology disruption

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Cork

CCMA Sponsor Event - Wren Data - Move the Dial on Employee Engagement with Gamification - Cork

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Dublin

CCMA Sponsor Event - Wren Data - Move the Dial on Employee Engagement with Gamification - Dublin

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Dublin

CCMA & EI Seminar - Data Analytics in the Contact Centre

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Upcoming events

25th September, 2019

Dublin

CCMA Sponsor Event

CCMA Sponsor Breakfast Briefing - Accenture - Competitive Agility - How organisations are responding to technology disruption

26th September, 2019

Cork

CCMA Sponsor Event

CCMA Sponsor Event - Wren Data - Move the Dial on Employee Engagement with Gamification - Cork

27th September, 2019

Dublin

CCMA Sponsor Event

CCMA Sponsor Event - Wren Data - Move the Dial on Employee Engagement with Gamification - Dublin

30th September, 2019

Dublin

CCMA Workshop

CCMA & EI Seminar - Data Analytics in the Contact Centre

17th October, 2019

Cork

CCMA Member Forum

CCMA Members Forum - Voxpro Cork - Adapting to the Changing Needs of the Customer

07th November, 2019

Dublin

CCMA Sponsor Event

CCMA Sponsor Event - eleven - Unlocking Your Full Selling Potential - How Effective Customer Contact Centres can Drive Deeper Relationships with your Customers

12th November, 2019

Dublin

CCMA Member Forum

CCMA Members Forum - PayPal - Next Generation Customer Service - Delivering the kind of customer experience that adds value to consumers and brings benefits to business

Past events

03rd July, 2019

Conference Call

CCMA Irish Customer Contact & Shared Services Awards 2019 - Judges Call

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19th June, 2019

Dublin

CCMA Members Forum AIB Voice ID The next generation of Customer Authentication

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12th June, 2019

Dublin

CCMA Sponsor Event

CCMA Sponsor Event - Noble Systems - Using Gamification to Power Agent Engagement & Performance

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30th May, 2019

Dublin

CCMA Sponsor Event Avaya - SuperServe 5 Strategies for Superior Customer Experience In the Contact Centre with Marcus Hickman

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23rd May, 2019

Kildare

CCMA CX Leadership Summit 2019 CX Evolution - Delivering for you, your Customers and your Teams in the Digital Era.

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09th May, 2019

Limerick

CCMA Members Forum Northern Trust Limerick Putting the Customer at the Centre

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