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Events calendar

S M T W T F S
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15

Webinar 11 a.m.

Ask the Expert - Leading Your Team into 2021 - Team Cohesion - Alison Creed - The Coaching Creed

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27

Webinar 2 p.m.

CCMA Sponsor Webinar - Avaya - CX and EX: Two Sides of the Same Coin

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29

Webinar 11 a.m.

Ask the Expert - Leading Your Team into 2021 - Work Life Balance - Alison Creed - The Coaching Creed

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Upcoming events

27th January, 2021

Webinar 2 p.m.

CCMA Sponsor Event

CCMA Sponsor Webinar - Avaya - CX and EX: Two Sides of the Same Coin

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29th January, 2021

Webinar 11 a.m.

CCMA Member Forum

Ask the Expert - Leading Your Team into 2021 - Work Life Balance - Alison Creed - The Coaching Creed

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Book now

03rd February, 2021

Webinar 2 p.m.

CCMA Member Forum

CCMA Ask the Expert - John Riordan Director of Support Shopify - One Year On Lessons Learned…. A Discussion

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24th February, 2021

Webinar 2 p.m.

CCMA Member Forum

CCMA Sponsor Webinar - Avaya - How Communications Platform as a Service (CPaaS) Enables the Future of Customer Experience

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24th March, 2021

Dublin

CCMA Member Forum

CCMA Celebrating International Women’s Day 2020 - An Equal World is an Enabled World

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26th May, 2021

Kildare

CCMA Annual Conference CX 2021 - Webinar


02nd June, 2021

Dublin

CCMA Member Forum

CCMA Members Forum - Workhuman - Use your Culture to drive Differentiation! - Interactive Workshop on Embedding your Culture, Value & Behaviours into your Operations

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Past events

15th January, 2021

Webinar 11 a.m.

Ask the Expert - Leading Your Team into 2021 - Team Cohesion - Alison Creed - The Coaching Creed

CCMA Member Forum

Ask the Expert - Leading Your Team into 2021 - Team Cohesion - Alison Creed - The Coaching Creed

Read More

16th December, 2020

Webinar 11 a.m.

CCMA Sponsor Forum - Ask the Experts - How to Give your Team a Boost in 2021

CCMA Sponsor Event

CCMA Sponsor Forum - Ask the Experts - How to Give your Team a Boost in 2021

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25th November, 2020

Webinar 2 p.m.

CCMA Members Forum - Employer Obligations: Considering tax, legal and well-being obligations in a remote work working environment – An Industry Discussion.

CCMA Member Forum

CCMA Members Forum - Employer Obligations: Considering tax, legal and well-being obligations in a remote work working environment – An Industry Discussion.

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20th November, 2020

Dublin

CCMA Irish Customer Contact & Shared Services Awards Ceremony 2020

CCMA Irish Customer Contact & Shared Services Awards Ceremony 2020

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18th November, 2020

Webinar 2 p.m.

CCMA Sponsor - ServisBOT - Interactive Workshop - How to Build a Digital Assistant for On-Boarding in 45 Minutes

CCMA Sponsor Event

CCMA Sponsor - ServisBOT - Interactive Workshop - How to Build a Digital Assistant for On-Boarding in 45 Minutes

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12th November, 2020

OnLine Workshop 10 a.m.

CCMA - Introduction to Customer Journey Mapping - Interactive Online Workshop

CCMA Member Forum

CCMA - Introduction to Customer Journey Mapping - Interactive Online Workshop

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