shape
shape

Events calendar

S M T W T F S
30
31
1
2
3
4
5
6
7
8
9

Webinar 2 p.m.

CCMA Sponsor Webinar - Noble Systems - The Benefits of a Flexible Contact Centre

10
11
12
13
14
15
16

Webinar 2 p.m.

CCMA Sponsor Webinar - Microsoft - Stay Safe, Stay Well, Stay Connected, and Keep Learning

17

Interactive Webinar 10 a.m. - 12 noon

CCMA Employee Engagement Workshop

18

Webinar 11 a.m.

CCMA Ask the Expert - Brian Farrelly - The Future of Work

19
20
21
22
23
24
25
26
27
28
29
30

Webinar 11 a.m.

CCMA Keynote Address 2020 - Ken Hughes - THE JOY OF CX: Why Your Customer Experience is Everything

1
2
3

Upcoming events

30th September, 2020

Webinar 11 a.m.

CCMA Member Forum

CCMA Keynote Address 2020 - Ken Hughes - THE JOY OF CX: Why Your Customer Experience is Everything

07th October, 2020

Webinar 2 p.m.

CCMA Sponsor Event

CCMA Sponsor Webinar - PwC - Engaging Employees in the ‘New Normal’

20th November, 2020

Dublin

CCMA Irish Customer Contact & Shared Services Awards Ceremony 2020

10th February, 2021

Dublin

CCMA Member Forum

CCMA Members Forum - Workhuman - Use your Culture to drive Differentiation! - Interactive Workshop on Embedding your Culture, Value & Behaviours into your Operations

18th February, 2021

Cork

CCMA Member Forum

CCMA Members Forum - Lilly Global Business Solutions - A Global Approach with Local Impact

24th February, 2021

Dublin

CCMA Sponsor Event

CCMA Sponsor Workshop - Oracle NEXT: Design ‘Doing’ Workshop

24th March, 2021

Dublin

CCMA Member Forum

CCMA Celebrating International Women’s Day 2020 - An Equal World is an Enabled World

Past events

18th September, 2020

Webinar 11 a.m.

CCMA Ask the Expert - Brian Farrelly - The Future of Work

CCMA Member Forum

CCMA Ask the Expert - Brian Farrelly - The Future of Work

Read More

17th September, 2020

Interactive Webinar 10 a.m. - 12 noon

CCMA Employee Engagement Workshop

CCMA Workshop

CCMA Employee Engagement Workshop

Read More

16th September, 2020

Webinar 2 p.m.

CCMA Sponsor Webinar - Microsoft - Stay Safe, Stay Well, Stay Connected, and Keep Learning

CCMA Sponsor Event

CCMA Sponsor Webinar - Microsoft - Stay Safe, Stay Well, Stay Connected, and Keep Learning

View Webinar

09th September, 2020

Webinar 2 p.m.

CCMA Sponsor Webinar - Noble Systems - The Benefits of a Flexible Contact Centre

CCMA Sponsor Event

CCMA Sponsor Webinar - Noble Systems - The Benefits of a Flexible Contact Centre

View Webinar & Presentation

28th August, 2020

Webinar 11 a.m.

CCMA Ask The Expert - Alison Creed - Leading your Virtual Team - Lessons in Leadership during COVID-19

CCMA Member Forum

CCMA Ask The Expert - Alison Creed - Leading your Virtual Team - Lessons in Leadership during COVID-19

View Webinar & Presentation

19th August, 2020

Webinar 2 p.m.

CCMA Sponsor Webinar - LogMeIn sees 250% Increase in Calls to Customer Care: how to build responsive customer service in times of crisis and change

CCMA Sponsor Event

CCMA Sponsor Webinar - LogMeIn sees 250% Increase in Calls to Customer Care: how to build responsive customer service in times of crisis and change

Read More