Awards

CCMA Irish Customer Contact & Shared Services Awards 2025

CCMA Ireland is delighted to announce the launch of our 2025 annual awards. We are busy planning our gala awards ceremony which will take place on Friday 21st November at the Dublin Royal Convention Centre. But before then there is some work to be done! The 2025 application pack outlining the 18 award categories and criteria for entries is now available for download.

CCMA Irish Customer Contact & Shared Services Awards 2024

CCMA Ireland is delighted to announce the launch of our 2024 annual awards. We are busy planning our gala awards ceremony which will take place on Friday 22nd November in the RDS Dublin. But before then there is some work to be done! The 2024 application pack outlining the 17 award categories and criteria for entries is now available for download. We have made some changes to the criteria in a number of categories this year so please make sure to read the full details. The CCMA awards offer a fantastic opportunity to showcase the work of your organisation and to recognise individual and team accomplishments over the last year in the CX industry in Ireland.

CCMA Irish Customer Contact & Shared Services Awards 2023

We are delighted to launch our 2023 CCMA Irish Customer Contact & Shared Services Awards. The application pack with details of 17 categories and criteria for entry can be downloaded here. The closing date for entries is 5 p.m. Wednesday 6th September 2023. We are delighted to announce Workair as Gold sponsor of the CCMA awards for the second year and thank them for their support. Our gala awards ceremony will take place on Friday 17th November in Dublin. Further details on the ceremony will be available shortly.

CCMA Irish Customer Contact & Shared Services Awards 2022

We are delighted to launch our 2022 CCMA Irish Customer Contact & Shared Services Awards. The application pack with details of 17 categories and criteria for entry can be now be downloaded here. The closing date for entries is 5 p.m. Wednesday 14th September 2022. We are delighted to welcome Workair as Gold sponsor of the 2022 awards and thank them for their support.

Irish Customer Contact & Shared Services Awards 2021

CCMA are delighted to launch our Irish Customer Contact & Shared Services Awards 2021

Irish Customer Contact & Shared Services Awards 2020

Application criteria for 2020 Irish Customer Contact & Shared Services Awards