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Using Generative AI to Improve Customer Support

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Engaging a Diverse Workforce across Multiple Sites

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Highlights from the 2023 Annual Conference

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TELUS International’s CSR Strategy - Community, Education and Sustainability

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CCMA Wishes All Members a Happy Holiday

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Highlights from the 2022 Irish Customer Contact and Shared Services Awards Ceremony

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2022 CCMA Ireland Awards Streamed live from Aviva Stadium

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CCMA Awards 2022 - Announcement of Companies Shortlisted for an Award

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The Future of the office

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A journey to greater awareness of need for Environmental, Social and Governance (ESG) & being part of the Global Drive

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Seasonal Greetings from the CCMA

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2021 CCMA Ireland Awards Streamed live from Aviva Stadium

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