CCMA Community Chat - Webinar - Effectively Managing Remote Service Teams - Cormac Murphy Ennovate Consulting
Venue: Webinar 11 a.m.
In this webinar we will discuss factors to be discussed in managing remote service teams.
Topics for discussion will include:
- Team size, tools, metrics and feedback to deliver improved sustainable results
- What is the right size for a remote team, why is it different to inhouse teams
- What are the rules of the game for remote working, who sets those rules
- What can be measured remotely and what is useful to measure & target
- What should my ambition as a manager be for my remote team
This webinar will be hosted by Cormac Murphy, Partner at Ennovate Consulting. Cormac works with organisations to help them improve the quality of their conversations with customers whilst helping team members have a much better work experience.
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