CCMA Members Forum - Cork CX Showcase
Date: 13/03/2024
Venue: The River Lee Hotel, Cork.
Meet with leading CX experts to discuss current industry challenges and hear insights on how to overcome them.
CCMA Ireland is delighted to host a networking event for our members in the Munster region. We are delighted to be joined by a panel of leading CX executives to discuss the CX industry in Cork.
Specifically we will be discussing the following:
- Operating a remote/hybrid CX operation
- The impact of new technologies including AI
- The challenge of Employee Engagement and how to overcome it
- What’s next for the CX industry
Our Panellists
- Ursula Deasy – Head of Operations Otonomee
- Denis Looney - VP Owner & Financial Services – Marriott Vacations Worldwide
- Oonagh O'Reilly – Director of Customer Engagement & Advocacy eir
This event will take place from 9.30 a.m. to 11.30 a.m.
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