CCMA Members Forum - FRS Training - What Actually Works in Training at Scale - Striving for Adaptive Learning Excellence
Date: 21/10/2026
Venue: The Club Hotel, GOFFS Avenue, Kill, Co.Kildare W91 APW9.
Following FRS Training’s win at the CCMA Awards 2025 for Best Use of Technology: Project, this session shares the practical realities of delivering training across large, complex teams and what actually drives engagement and results.
Built in response to real operational challenges, this approach has helped improve learning engagement (+29%), increase completion rates (+18%), and significantly boost staff experience.
In this session, you’ll learn:
- How to deliver consistent training across diverse teams and roles
- Designing for accessibility and inclusion
- What improves engagement and completion rates (and what doesn’t)
- How to support learners with different digital confidence levels
- How to adapt quickly to changing business and compliance needs
Through real examples and a short walkthrough, we’ll explore how a more flexible approach to learning can improve performance, reduce friction, and better support people in fast-paced environments.
This event is designed for business leaders, training decision-makers and Learning & Development leaders, with responsibility for capability, onboarding, or digital transformation. Attendees should leave with practical ideas, honest lessons, and a clearer sense of how intentional learning design can improve engagement, accessibility, and impact.
We will also explore how emerging workplace priorities are shaping the future of training. This includes the growing importance of AI literacy and digital skills, as organisations seek to prepare their workforce for AI-enabled workplaces, as well as the role of inclusive hiring and Disability, Equality and Inclusion training in unlocking talent that is often overlooked.
The event will provide practical insights into how adaptable learning systems can support organisations to respond to technological change, develop their people, and create more inclusive and resilient workforces.
Our Speakers
- Colin Donnery FRS Co-Op Group CEO senior strategic business leader with responsibility for the strategic direction of FRS Co-Op a cooperative employing over 2000 people across its business divisions; FRS Training, Farm Relief Services, FRS Fencing, FRS Recruitment, Turas Nua and FRS Business Services (BPO). Established in 1980 FRS has supported the growth of communities, businesses and government through innovative people and technological solutions.
- Lynda Loughnane – FRS Training Head of Learning & Development, a seasoned Learning & Development leader with over 20 years of experience designing and delivering full life cycle training solutions across diverse industries, including IT software, professional services, e-learning, adult education, and welfare-to-work programmes.
- Ben Fearn – FRS Training Head of Sales & Operations, highly motivated and accomplished Senior Leader with over 25 years’ experience leading & managing teams and maximising customer & employee experiences across diverse industries including Facilities, Training and Insurance.
- JulieAnn McCann – FRS Training General Manager, leading large scale employment and training services across Ireland. I oversee complex government contracts, working closely with national stakeholders while supporting teams of over 250 colleagues. My work sits at the intersection of public service delivery, operational leadership and community impact.
The event will commence with registration and networking from 9.30 a.m., our presentation will kick off at 10 a.m. and the event will conclude at 11.30 a.m.
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