CCMA Members Forum - Uber - Unlocking Excellence: Charting the Course in Employee Engagement

Date: 06/03/2024

Venue: Uber Limerick Centre of Excellence, 47 Thomas Street, Limerick.

Uber is reimagining the way the world moves, and in turn, we are reimagining the conventional employee journey with a tailored strategy designed to address the ever-changing needs of our workforce. Our agile approach ensures adaptability to the evolving demands of our organisation as we progress, expand, and evolve. Recognising that our people are the cornerstone of our success, our employee experience strategy is meticulously crafted to not only attract, hire, and retain the best and most diverse talent globally but also to create an environment that enables our team to excel, fostering long-term careers at Uber. 

In 2022, we underwent a transformative shift, adapting our strategy to support teams in a 24/7 contact centre environment through a hybrid working model. This revised approach empowers us to deliver a consistent experience across all teams, irrespective of location or shift pattern. We're driven to achieve ambitious goals and effectively support our organisation, ensuring a cohesive experience for everyone.

Winners of the 2023 CCMA award for Best Employee Enagement we are delighted to get the opportunity to visit their Centre of Excellence in Limerick and meet the Uber team. 

Our Speakers: 

Our Agenda: 

  • 9.00 a.m. - 9.30 a.m. Registration 
  • 9:30 a.m. -10:00 a.m. Coffee and networking
  • 10:00 a.m. -11:00 a.m. Presentation
  • 11:00 a.m. -11:20 a.m. Q&A
  • 11:20 a.m. -11:30 a.m. Tour of Centre

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