CCMA Members Forum - Voxpro Cork - Adapting to the Changing Needs of the Customer

Date: 17/10/2019

Venue: Voxpro, Mahon Building, Cork.

Winners of the award for Outsource Partnership of the Year 2018 for their work with MyHeritage at this CCMA members forum we will discuss Adapting to the Changing Needs of the Customer. There has been a lot of change in the MyHeritage team at Voxpro. We've experienced:

  • rapid growth;
  • periods of flexing down;
  • a complete evolution of systems, workflows and tools;
  • Shift in focus to Sales and Retentions

All of this while maintaining the highest team engagement scores in Voxpro, an extraordinary team culture, and performance levels that result in glowing client sentiment.

At this event Voxpro will showcase their MyHeritage team and CX operation. 

This event will take place from 10.00 a.m. till 12 noon.

Please note competitors to Voxpro and MyHeritage are kindly requested not to attend this event. 

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