CCMA Sponsor Breakfast Briefing - Zoom - Staying Ahead of the Curve!
Date: 18/11/2026
Venue: Radisson Blu, Golden Lane, Dublin 8, D08 VRR.
The pace of change in your world is relentless and staying ahead of the curve means knowing what's coming before it arrives. Fresh from this year's Zoomtopia, Zoom is bringing the latest announcements, new capabilities, market insights and strategic acquisitions directly to CCMA Ireland members.
At this Breakfast Briefing, we'll cut through the noise and unpack what matters most for Irish CX leaders: AI-powered agent tools, market insights, platform innovations, and a roadmap preview that gives you a head start on planning for 2027 and beyond.
Whether you're looking to future-proof your technology stack, unlock new efficiencies, or simply get ahead of what's next, this session will make sure you're not just keeping up, you're leading the way.
This breakfast briefing event will commence with registration and networking from 8.30 a.m., the presentations will kick off at 9.00 a.m. and we'll conclude by 11.00 a.m.
Speakers:
• Jason Chapman Head of Commercial UK & Ireland, Zoom.
• Alex Lloyd-Adams Solutions Engineer, Zoom.
• Rob German Contact Centre Specialist, Zoom.
Please note competitors to Zoom are kindly asked not to register to attend this event.
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