CCMA Sponsor Event - An introduction to how the Connex One solution can Increase Customer Satisfaction and Staff Retention.
Venue: Red Cow Moran Hotel, 22 Naas Rd, Fox-And-Geese, Dublin, D22 YX80.
At this breakfast briefing event will provide an insight into how the Connex One solution can improve your customer satisfaction though real OMNI Channel interactions and reduce agent churn through innovative tools such as Gamification, resulting in reduced costs for the business and improved brand status.
Why not come along to the event and meet the Connex One team and enjoy a breakfast roll at the same time. This event will take place from 9 a.m. till 11 a.m.
About Connex One, our Customer Engagement Platform enables our clients to provide interactive sales support and customer service to their consumers on the channel of their choosing, whether it's the phone, email, social media, web chat or messaging apps (like WhatsApp) through a modern, cloud based, omnichannel engine, that efficiently orchestrates the handling of each conversation and the agents that respond to them. Our clients see significant improvements in customer satisfaction (CSAT) rankings, reduced costs per interaction and are able to efficiently meet ever demanding service level agreements, with minimum investment.
Please note competitors to Connex One are kindly requested not to attend this event.
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