CCMA Sponsor Event - Talkdesk - Can next-gen AI voice assistants drive more inclusive customer service?
Venue: Webinar 6 p.m.
As businesses become more digital, they also become more global and increasingly serve a worldwide customer base and multilingual markets.
Every customer deserves barrier-free access to services, information, and resources. Could businesses use next-gen AI to positively reinforce customer service excellence by exercising more care and attention to all customers regardless of what language they speak?
Join us and Adam Cheyer, Co-founder of Siri, for an insightful conversation.
- The key opportunities contact-center AI technologies, such as real-time translation and natural language understanding create.
- How advancements in voice technology can support organizations improve key operational metrics.
- The impacts of next-gen AI voice assistants and technology in customer service.
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