CCMA Sponsor Event - Talkdesk - Can next-gen AI voice assistants drive more inclusive customer service?

Date: 21/09/2021

Venue: Webinar 6 p.m.

Register Here 

As businesses become more digital, they also become more global and increasingly serve a worldwide customer base and multilingual markets.

Every customer deserves barrier-free access to services, information, and resources. Could businesses use next-gen AI to positively reinforce customer service excellence by exercising more care and attention to all customers regardless of what language they speak?

Join us and Adam Cheyer, Co-founder of Siri, for an insightful conversation.

We’ll cover: 

  • The key opportunities contact-center AI technologies, such as real-time translation and natural language understanding create.
  • How advancements in voice technology can support organizations improve key operational metrics.
  • The impacts of next-gen AI voice assistants and technology in customer service.

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