CCMA Sponsor Webinar - 8x8 - The Night the Silos Disappeared: A Practical Guide to UC + CC on One Platform.
Date: 30/10/2025
Venue: Webinar 3 p.m.
This Halloween, banish your scariest inefficiencies.
Disjointed systems. Vanishing context. Hauntingly slow resolutions. When communication tools operate in silos, every customer interaction can turn into a nightmare.
Join Genelle Chamberlain, IT Manager at PrimeSource and Dimora Brands, as she shares how her team broke the curse of fragmented tech by unifying communications and contact center on the 8x8 Platform for CX — creating connected, intelligent customer experiences that actually delight.
What You’ll Learn
- What “haunted” their old setup — and what finally made the silos disappear
- Why a single UC + CC platform is the ultimate remedy for inefficiency
- How to cut costs, boost CX, and empower every employee
- Practical rollout lessons and adoption tricks that worked
Don’t let disjointed tools haunt your CX.
Join us for a session that’s part strategy, part survival guide — and 100% practical.
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