CCMA Sponsor Webinar - Calabrio - Smarter Scheduling, Stronger Teams: How Pobal Transformed Their Workforce Operations
Date: 07/11/2025
Venue: Webinar
Discover how Pobal, in partnership with Evcoms, modernised their contact centre by moving from manual scheduling to a smarter, data-driven approach with Calabrio Workforce Management.
With a fully remote, multi-skilled team, Pobal now saves time, improves schedule accuracy, and delivers stronger service performance. Learn how real-time forecasting and flexible scheduling empower team leaders to focus on coaching instead of admin.
- Join us live to hear how Pobal achieved both the expected efficiencies and some surprising wins
- Register now to save your spot!
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