CCMA Sponsor Webinar - MaxContact - The AI Butterfly Effect: It’s Impact on CX and EX.

Date: 14/09/2023

Venue: Webinar 2 p.m.

Join experts Ben Booth CEO at MaxContact, Matthew Yates VP Engineering MaxContact, and James Revell leader in CX and former Director of International Contact Centres with KLM in our upcoming webinar.

We will explore the impact of AI on customer and employee experience and discuss how embracing this fast-moving technology can create a profound butterfly effect, sending positive ripples throughout your entire organisation.

AI has taken the world by storm, and its transformative potential within contact centres has ignited curiosity and debate. But what does it actually mean for contact centres, and how can leaders harness artificial intelligence to improve their operations?

Our expert panel will explore the buzz around this developing technology and explain what AI really means for contact centres and how you can implement it to improve efficiency.

Register here to discover how to harness AI to boost performance, enhance compliance and drive improved customer experience in your contact centre. 

The webinar will commence at 2 p.m. and conclude at 2.45 p.m.

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