CCMA Sponsor Webinar - Poly - Making Remote Work - lessons learnt from a decade of Smarter working at Poly

Date: 22/04/2020

Venue: Webinar 2 p.m.

In 2008 , Plantronics, now Poly,  began the migration of their working culture from fixed office locations to Smarter Flexible Working. Since that time, they have reaped the benefits, and learned a lot along the way. Poly is the global communications company that powers authentic human connection and collaboration. 

On this webinar join Declan Doyle, Global Lead, Contact Centre Alliance GTM with Poly to hear about their experience of the journey to flexible working, and the lessons that could be applied in light of the large scale recent migration to remote working. Specifically we will discuss:

  • The motive for smarter working
  • How we did it, and the lessons and benefits
  • The growing  power of Speech Impact - Why Voice is more important than ever before in the Contact centre

About the Speaker - Declan serves as the Senior Manager – Global Contact Center  Alliance Go-To-Market for Poly. In this role Declan designs and orchestrates the Global GTM strategies for their key contact centre alliance partners around the world.

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