CCMA Sponsor Webinar - Qualtrics - Turning Omnichannel Customer Listening Data into Action
Date: 10/07/2025
Venue: Webinar 10.00 a.m. - 11.00 a.m.
Omnichannel CX programmes are essential for business growth, but many companies struggle to make sense of the listening data gathered from multiple places.
Join our CX experts in our upcoming live webinar “ Mining the gold: Turning omnichannel customer listening data into action ”, where they will provide a roadmap for understanding your data landscape and how to use it effectively.
In this session, we will cover topics including:
- Which listening channels you need to prioritise.
- How to identify and understand key stakeholders and their unique challenges.
- How to capture data, but also turn it into actionable insights with measurable outcomes.
Join us on Thursday 10th July to learn how to refine your omnichannel CX program and increase its impact across your organisation.
This webinar will be broadcast in English with French and German captions.
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