CCMA Sponsor Mini Conference - ServiceNow - Future of Work Ireland 2021

Date: 28/04/2021

Venue: Webinar 9.30 a.m. to 12.30 p.m.


 


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CCMA Sponsor Mini Conference - ServiceNow - Future of Work Ireland 2021

Date: 28/04/2021

Venue: Webinar 9.30 a.m. to 12.30 p.m.

Full recording of all sessions can be found here 

Fuelled by the recent crisis, customer experience leaders have faced the triple challenge of changes in working environments, unplanned spikes in demand and increases in digital interactions. Rise to the customer experience challenge and join this year’s virtual Future of Work Ireland, on April 14 from 9:30am. This free digital conference brings together experts from different fields including customer experience, innovation, employee experience, digital transformation and technology to explore how technology is shaping the future of work in Ireland.  

With a jam-packed agenda, the Future of Work Ireland will feature panel discussion sessions, insights from thought leaders, such as the CCMA Ireland, and smaller breakout groups to ensure attendees get the chance to engage with our speakers, including experts from Dell, Kerry Group, Accenture and Ernst & Young - among others! 

Be sure to join the dedicated CX breakout session from 11:30 – 12:30, led by Ian Ashby (ServiceNow), Dorothy O'Byrne (CCMA Ireland) and Ian Price (ServiceNow) on how best to provide a seamless, connected, end to end experience in the new world of work, focusing on topics such as  

  • The impact of migrating staff and customers to digital channels 
  • What strategies the most successful organisations are following 
  • What’s next in the world of customer service. 

Future of Work Ireland is a must-attend for anyone based in Ireland with an interest in keeping on top of customer experience, employee experience & digital technology trends.


Reserve a Place at This Event

If you would like to book a place at this event, please click on the button below.

Book now