CCMA Webinar – Leading your Team into 2024 - 5 Tips to run an effective Coaching Programme - Alison Creed - The Coaching Creed

Date: 26/01/2024

Venue: Webinar 12 noon

On this webinar we are delighted to be joined by Alison Creed of The Coaching Creed for a quick run through on how to run an effective coaching programme in your contact centre operation.

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Topics to be discussed include:

  • Proven Benefits of Coaching
  • Who should Coach?
  • Skills for Coaching
  • Starting a Coaching Programme
  • 5 Tips to Takeaway

About the Speaker - Alison is an IMI trained Executive Coach & Business Consultant who has worked across Financial Services, IT, Telecommunications and Publishing sectors in Ireland and Australia. She currently works with the IMI on their Diploma in Executive Coaching and Women in Leadership Program as well as private coaching, training and consulting work.  Alison has also previously managed several contact centres and Outsource Providers in Ireland.

This webinar is for 30 minutes commencing at 12 noon.

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