Sponsor Event - Workair Series with 8x8 - Unlock Value and Delight Customers: Experience the Power of Self-Service AI Automation

Date: 11/04/2024

Venue: Dean Hotel, 33 Harcourt Street, Dublin 2.

Join us for an insightful session on revolutionising contact centres through the strategic integration of AI, automation, and scalable solutions. Discover innovative approaches to empower efficiency, elevate customer satisfaction scores, and create unparalleled customer experiences. Through real-life use cases and compelling case studies, we'll explore the intersection of technology and human touch, providing actionable takeaways to propel your contact centre into the future.

Our presenter Jonathan McKenzie, Senior Contact Centre Product Manager will share valuable insights on how to delight your customers.

Key Takeaways:

  • Uncover the potential of AI in contact centres to streamline operations and boost efficiency
  • Explore how analytics can drive actionable insights for your contact centre
  • Address the challenges of scalability head-on by delving into scalable solutions that adapt to the evolving needs of your contact centre
  • Learn how other companies are using self service automation to deliver an improved customer experience

This breakfast briefing event will commence at 9 a.m. and conclude at 11.30 a.m. 

Please note competitors to Workair are kindly requested not to register to attend this event.

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