2014 Irish Contact Centre & Shared Services Awards

Judges Webinar: Hints & Tips for your 2014 Awards Submissions

The closing date for submissions for the 2014 Irish Contact Centre & Shared Services Awards is 5.00 p.m. on Monday 8th September 2014. At a recent webinar Dorothy O'Byrne Managing Director of the CCMA went through the submission process and outlined some hints and tips for submitting entries. There are 19 categories in total and the awards celebrate customer service excellence within the Irish contact and shared services sector. The webinar is available to listen to here The detailed application pack outlining categories and criteria for entries can be downloaded here The awards ceremony will take place on Saturday 15th November in the DoubleTree by Hilton Hotel, Burlington Road, Dublin. If you would like more information on the awards or are interested in sponsoring an award category please contact dorothy@ccma.ie