Blog

2020 CCMA People Leader Development Programme

2020 CCMA People Leader Development Programme that helps leaders enhance their own effectiveness and provide an opportunity for them to focus in very practical ways on how they can develop the overall effectiveness of individuals in their teams.

CCMA Wish you Happy Christmas

2019 CCMA Awards Streamed Live

CCMA Irish Customer Contact & Shared Services Awards 2019 - Announcing the shortlist for individual Award Categories

17th September, 2019

How organisations are responding to technology disruption

21st August, 2019

How to Translate Customer Experience Strategy into Actionable Behaviours

24th July, 2019

2019 CCMA Awards - Judges Call Listen Back Now

24th July, 2019

It’s That Time Again: CCMA Awards 2019 Are Open for Applications

31st May, 2019

Introducing Voice ID with Biometric Technology, a first for Ireland

22nd May, 2019

CCMA Leadership Summit 2019 – Streamed Live

08th May, 2019

CCMA announces CX Evolution Leadership Summit 2019

06th February, 2019

Overcoming Customer Contact Barriers