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Blog

CCMA Irish Customer Contact & Shared Services Awards 2019 - Announcing the shortlist for individual Award Categories

CCMA announce the shortlist for the individual categories for the Irish Customer Contact & Share Services Awards.

How organisations are responding to technology disruption

How to Translate Customer Experience Strategy into Actionable Behaviours

2019 CCMA Awards - Judges Call Listen Back Now

24th July, 2019

It’s That Time Again: CCMA Awards 2019 Are Open for Applications

31st May, 2019

Introducing Voice ID with Biometric Technology, a first for Ireland

22nd May, 2019

CCMA Leadership Summit 2019 – Streamed Live

08th May, 2019

CCMA announces CX Evolution Leadership Summit 2019