Happy Christmas to all our Members

CCMA Ireland donate over 6,000 Euro to Childline on behalf of our members

contact-centre-santaOn behalf of the board of the CCMA I would like to wish all our members a Happy Christmas and every success for you and your business in 2016. We are delighted to advise members that on behalf of the association we recently presented Childline with a donation of ‚€6,240.42 bringing our total donations to Childline over the last five years to ‚€27,916.96. These funds were raised at the Irish Customer Contact and Shared Services Awards 2011-2015 hosted by CCMA. We thank all attendees for their generous contributions to our raffle for this very worthy cause. We are busy working on our schedule of events for 2016 and plan to have a packed agenda with monthly network forums sharing industry best practice and our annual conference in May. Details of all upcoming events including our industry jobs fair will be on our website shortly. If there are any particular subject areas that you would like addressed as part of a CCMA Network Forum in 2016 or if your company would like to participate in our industry jobs fair please contact me at dorothy@ccma.ie. Thank you for your continued support for our industry association. We wish you and yours health and happiness in 2016.