Irish Customer Contact & Shared Services Awards 2015

Launching CCMA Awards 2015 Time To Start Writing!

CCMA Ireland awards 2015 We are delighted to announce that we are now accepting entries for the 2015 edition of the Irish Customer Contact and Shared Services awards. These prestigious awards recognise companies that are the best in our industry sector. They highlight the tremendous work that our people undertake to deliver exceptional service to our many customers at home and abroad. To keep pace with our evolving industry we are adding two new award categories this year:

  • Industry Professional of the Year - Coach
  • Best Customer Contact Centre - Medium - this is for customer contact or shared services centres with between 50 and 200 agents.

The application pack with details of all 18 categories and criteria for entry can be downloaded from our website. The 2015 Irish Customer Contact & Shared Services Awards hosted by CCMA Ireland will take place on Saturday 14th November 2015 in the DoubleTree by Hilton Hotel, Burlington Road, Dublin. The closing date for entries is 5.00 p.m. Monday 7th September, 2015. Entries will be accepted by e-mail only to A judges call for companies who are considering entering the awards and would like more information will take place at 12 noon on Wednesday 15th July. Further details to follow. If you would like any further information on the awards including sponsorship opportunities please contact