It’s That Time Again - CCMA Awards 2018 Are Fast Approaching

We are now accepting entries for the 2018 edition of the Irish Customer Contact and Shared Services awards.

2017 Contact Centre of the Year Its time to get the creative juices flowing for this year's submissions! These prestigious awards recognise companies that are the best in our industry sector. They highlight the tremendous work that our people undertake to deliver exceptional service to our many customers at home and abroad. The application pack with details of all 17 categories and criteria for entry can be downloaded from our website. The closing date for entries is 5.00 p.m. Wednesday, 5th September, 2018. The 2018 Irish Customer Contact & Shared Services Awards hosted by CCMA Ireland will take place on Saturday, 10th November, 2018 in the Clayton Hotel, Burlington Road, Dublin 4. Entries will be accepted by e-mail only to We plan to host a judges call at 2.30 p.m. on Wednesday 11th July for companies who are considering entering the awards.  The purpose of this call is to provide hints and tips on preparing a submission.