Less than Three Weeks to Closing Date for Entries for 2012 Irish Contact Centre & Shared Services Awards

Irish Contact Centre & Shared Services Awards 2012

Monday 10th September at 5 p.m. is the closing date for the 2012 Awards. Full details of the award categories and criteria for entry for each of the 18 categories can be found in the application pack. The awards ceremony will take place on Saturday 17th November in the Burlington Hotel Dublin and will be hosted by Dermot Whelan (RTE's hit show The Republic of Telly). These industry awards hosted by the CCMA celebrate the high standards and service excellence within the Irish contact centre and shared services sector. Against the back drop of a continuing challenging environment we will show how contact centre and shared services operations in Ireland are delivering a world class service to their customers and setting the standards on the global platform for the design and delivery of customer service and technical support. Entry to the awards is open to all companies operating a contact centre or shared services operation, membership of the CCMA is not a requirement for entry. We are delighted to announce that Interactive Intelligence, a global leader in the provision of cloud-based and on-premise multichannel contact centre and business process automation technology as the gold sponsor of this year's awards. We would encourage all companies to consider participating in the awards and attending what is the industry night of the year. Sponsorship packages are also available for further information please contact awards@ccma.ie