Shortlist announced for Irish Customer Contact & Shared Services Awards 2015

46 companies shortlisted for 2015 awards

ccma-awards-shorlist-banner CCMA are delighted to announce that 46 companies have been shortlisted for an Irish Customer Contact & Shared Services Award.

These prestigious industry awards celebrate the high standards and service excellence within the Irish Customer Contact & Shared Services sector. The awards recognise and honour the companies and people who focus on being the best.

Across 18 categories many leading Irish and International customer service organisations have shown that they are at the forefront in supporting their customers through a range of channels including on-line and social media. Congratulations to all who have participated and best of luck to those short-listed.

The gala awards ceremony will take place on Saturday 14th November in the DoubleTree by Hilton, Burlington Road, Dublin 4. Our host for the evening will be Oliver Callan. Music will be by The Prickly Pears.

We are delighted that Genesys with their partners GEMA Consulting Ireland are gold sponsors of the 2015 awards.

If you would like to attend the awards or are interested in sponsoring an award category please contact


For those who cannot attend, the awards ceremony will be streamed live so stay tuned as further details will be provided shortly.