Shortlist announced for Irish Customer Contact & Shared Services Awards 2017

43 Companies are shortlisted for 2017 awards...

CCMA Awards Shortlist 2017 banner CCMA are delighted to announce that 43 companies have been shortlisted for an Irish Customer Contact & Shared Services Award.

These prestigious industry awards celebrate the high standards and service excellence within the Irish Customer Contact & Shared Services sector. The awards recognise and honour the companies and people who focus on being the best.

Across 17 categories many leading Irish and International customer service organisations have shown that they are at the forefront in supporting their customers through a range of channels including on-line and social media. Congratulations to all who have participated and best of luck to those short-listed.

The gala awards ceremony will take place on Saturday 11th November in the Clayton Hotel, Burlington Road, Dublin 4. Our host for the evening will be Oliver Callan, music will be by The Prickly Pears.

We are delighted to announce that Oracle are gold sponsors of the 2017 awards and we thank them for their support.

If you would like to attend the awards or are interested in sponsoring an award category please contact


For those who cannot attend, the awards ceremony will be streamed live so stay tuned as further details will be provided shortly.