Shortlist for 2013 Irish Contact Centre & Shared Services Awards Announced

37 Companies Shortlisted at CCMA Annual AwardsIrish Contact Centre & Shared Services Awards 2013

We are delighted to announce details of companies shortlisted for a 2013 Irish Contact Centre & Shared Services Award. Congratulations to all who have participated and best of luck to those short-listed. The gala awards ceremony to be hosted by Dermot Whelan will take place on Saturday 16th November in the Burlington Hotel. Over 550 industry professionals will gather to celebrate the high standards and service excellence within the Irish Contact Centre & Shared Services Sector. 37 Companies have been short-listed across 19 categories including Best Customer Service Delivery, Contact  Centre Agent of the Year, Best Adoption of Social Media and Contact Centre of the Year. We are delighted that for a second year Interactive Intelligence and their partner in Ireland  Wren Data are gold sponsors of the awards. If you have not already bought your tickets there are still some available. There are also sponsorship packages available for suppliers to the industry. For further information please contact