Shortlist to be announced for the Irish Contact Centre and Shared Services Awards 2012

Just three weeks to the awards ceremony...

After an extensive Judging process across 18 categories the judges were impressed with the quality of this year's submissions.  It is refreshing to see the innovation and process improvements in our Industry. It is evident that Irish companies are at the forefront of delivering outstanding customer service on a global scale. This video gives a flavour of the Industry awards ceremony and the importance of the awards to our industry. Details of companies shortlisted will be published in this week's Sunday Business Post. The awards ceremony takes place on Nov 17th in the Burlington Hotel.  Tickets to this black tie gala event are 160 euro per person.  This event open to all companies and further details are by available by emailing dorothy@ccma.ie