Blog

17th September, 2019

How organisations are responding to technology disruption

As the pace and disruptive impact of new technologies increases, organisations are increasingly trying to predict what will impact their business and plan how to respond.

21st August, 2019

How to Translate Customer Experience Strategy into Actionable Behaviours

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24th July, 2019

2019 CCMA Awards - Judges Call Listen Back Now

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24th July, 2019

It’s That Time Again: CCMA Awards 2019 Are Open for Applications

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01st May, 2013

Are your customers contacting you online?

12th March, 2013

Visa Reform for Ireland’s Technical Sector

20th February, 2013

Less than 1 week to CCMA Industry Jobs Fair - Register to Attend Now!

06th February, 2013

Irish Contact Centre & OutSourcing Industry Jobs Fair 26th February