Blog

17th September, 2019

How organisations are responding to technology disruption

As the pace and disruptive impact of new technologies increases, organisations are increasingly trying to predict what will impact their business and plan how to respond.

21st August, 2019

How to Translate Customer Experience Strategy into Actionable Behaviours

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24th July, 2019

2019 CCMA Awards - Judges Call Listen Back Now

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24th July, 2019

It’s That Time Again: CCMA Awards 2019 Are Open for Applications

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12th September, 2012

Contact Centres get Personal

03rd September, 2012

Only 7 days left to enter 2012 awards…

14th August, 2012

Less than Three Weeks to Closing Date for Entries for 2012 Irish Contact Centre & Shared Services Awards

17th July, 2012

Irish Contact Centre & Shared Services Awards 2012