14th November, 2019

2019 CCMA Awards Streamed Live

The 2019 Irish Contact Centre and Shared Services awards ceremony will be steamed live from the iconic Burlington Hotel, Dublin Ireland

05th November, 2019

CCMA Irish Customer Contact & Shared Services Awards 2019 - Announcing the shortlist for individual Award Categories

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17th September, 2019

How organisations are responding to technology disruption

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21st August, 2019

How to Translate Customer Experience Strategy into Actionable Behaviours

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14th November, 2012

Shortlist Announced - only 3 days to Irish Contact Centre & Shared Services Awards 2012

26th October, 2012

Shortlist to be announced for the Irish Contact Centre and Shared Services Awards 2012

12th September, 2012

Contact Centres get Personal

03rd September, 2012

Only 7 days left to enter 2012 awards…