Blog

17th September, 2019

How organisations are responding to technology disruption

As the pace and disruptive impact of new technologies increases, organisations are increasingly trying to predict what will impact their business and plan how to respond.

21st August, 2019

How to Translate Customer Experience Strategy into Actionable Behaviours

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24th July, 2019

2019 CCMA Awards - Judges Call Listen Back Now

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24th July, 2019

It’s That Time Again: CCMA Awards 2019 Are Open for Applications

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18th December, 2012

How to engage and delight your customers in their online buying Journey

20th November, 2012

Congratulations to the Winners at the 2012 Irish Contact Centre & Shared Services Awards

14th November, 2012

Shortlist Announced - only 3 days to Irish Contact Centre & Shared Services Awards 2012

26th October, 2012

Shortlist to be announced for the Irish Contact Centre and Shared Services Awards 2012