14th November, 2019

2019 CCMA Awards Streamed Live

The 2019 Irish Contact Centre and Shared Services awards ceremony will be steamed live from the iconic Burlington Hotel, Dublin Ireland

05th November, 2019

CCMA Irish Customer Contact & Shared Services Awards 2019 - Announcing the shortlist for individual Award Categories

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17th September, 2019

How organisations are responding to technology disruption

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21st August, 2019

How to Translate Customer Experience Strategy into Actionable Behaviours

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20th February, 2013

Less than 1 week to CCMA Industry Jobs Fair - Register to Attend Now!

06th February, 2013

Irish Contact Centre & OutSourcing Industry Jobs Fair 26th February

18th December, 2012

How to engage and delight your customers in their online buying Journey

20th November, 2012

Congratulations to the Winners at the 2012 Irish Contact Centre & Shared Services Awards