09th July, 2013
Launch of 2013 Irish Contact Centre & Shared Services Awards
15th May, 2013
How to Turn a Complaint into Good PR
01st May, 2013
Are your customers contacting you online?
12th March, 2013
Visa Reform for Ireland’s Technical Sector
20th February, 2013
Less than 1 week to CCMA Industry Jobs Fair - Register to Attend Now!
06th February, 2013
Irish Contact Centre & OutSourcing Industry Jobs Fair 26th February
18th December, 2012
How to engage and delight your customers in their online buying Journey
20th November, 2012