12th July, 2013

Only 18% of employees trust their leaders!

09th July, 2013

Launch of 2013 Irish Contact Centre & Shared Services Awards

15th May, 2013

How to Turn a Complaint into Good PR

01st May, 2013

Are your customers contacting you online?

12th March, 2013

Visa Reform for Ireland’s Technical Sector

20th February, 2013

Less than 1 week to CCMA Industry Jobs Fair - Register to Attend Now!

06th February, 2013

Irish Contact Centre & OutSourcing Industry Jobs Fair 26th February

18th December, 2012

How to engage and delight your customers in their online buying Journey