05th November, 2019
CCMA Irish Customer Contact & Shared Services Awards 2019 - Announcing the shortlist for individual Award Categories
CCMA announce the shortlist for the individual categories for the Irish Customer Contact & Share Services Awards.
05th March, 2012
Measuring Customer Effort - the only true measure of Customer Loyalty?
29th February, 2012
Addressing the Skills Gap in your organisation
17th February, 2012
Learn from Xerox - International Shared Services Centre of the Year 2011
13th February, 2012