14th November, 2019

2019 CCMA Awards Streamed Live

The 2019 Irish Contact Centre and Shared Services awards ceremony will be steamed live from the iconic Burlington Hotel, Dublin Ireland

05th November, 2019

CCMA Irish Customer Contact & Shared Services Awards 2019 - Announcing the shortlist for individual Award Categories

Read more

17th September, 2019

How organisations are responding to technology disruption

Read more

21st August, 2019

How to Translate Customer Experience Strategy into Actionable Behaviours

Read more

20th April, 2012

Deadly Combinations for creating high performance teams

16th April, 2012

CCMA Annual Conference Wednesday 16th May Carton House

02nd April, 2012

Jobs Fair Highlights Vibrancy of Contact Centre Industry in Ireland

16th March, 2012

10 days to go to Industry Jobs Fair 27th March Burlington Hotel