16th April, 2012

CCMA Annual Conference Wednesday 16th May Carton House

02nd April, 2012

Jobs Fair Highlights Vibrancy of Contact Centre Industry in Ireland

16th March, 2012

10 days to go to Industry Jobs Fair 27th March Burlington Hotel

08th March, 2012

Contact Centre & Outsourcing Industry Jobs Fair 2012

05th March, 2012

Measuring Customer Effort - the only true measure of Customer Loyalty?

29th February, 2012

Addressing the Skills Gap in your organisation

17th February, 2012

Learn from Xerox - International Shared Services Centre of the Year 2011

13th February, 2012

The New World of Work - A Microsoft and Plantronics Perspective