Blog

23rd August, 2013

4 Tips for Proactive Social Customer Care

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16th July, 2013

The changing face of Contact Centres: Social Media Is Transforming Customer Service

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12th July, 2013

Only 18% of employees trust their leaders!

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09th July, 2013

Launch of 2013 Irish Contact Centre & Shared Services Awards

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15th May, 2013

How to Turn a Complaint into Good PR

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01st May, 2013

Are your customers contacting you online?

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12th March, 2013

Visa Reform for Ireland’s Technical Sector

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20th February, 2013

Less than 1 week to CCMA Industry Jobs Fair - Register to Attend Now!

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