Blog

05th November, 2019

CCMA Irish Customer Contact & Shared Services Awards 2019 - Announcing the shortlist for individual Award Categories

CCMA announce the shortlist for the individual categories for the Irish Customer Contact & Share Services Awards.

17th September, 2019

How organisations are responding to technology disruption

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21st August, 2019

How to Translate Customer Experience Strategy into Actionable Behaviours

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24th July, 2019

2019 CCMA Awards - Judges Call Listen Back Now

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18th February, 2015

2015 CCMA Contact Centre & Outsourcing Industry Jobs Fair

12th February, 2015

Bringing out the best in your CS team

23rd January, 2015

The Rise of Digital Channels

19th November, 2014

CCMA Awards 2014 - Book of the Night