Blog

27th April, 2015

CCMA Customer Experience Leadership Summit 2015

02nd April, 2015

Creating and sustaining a performance buzz

12th March, 2015

Unlock Learning opportunities in your Contact Centre

18th February, 2015

2015 CCMA Contact Centre & Outsourcing Industry Jobs Fair

12th February, 2015

Bringing out the best in your CS team

23rd January, 2015

The Rise of Digital Channels

19th November, 2014

CCMA Awards 2014 - Book of the Night

17th November, 2014

Highlights from the Irish Contact Centre and Shared Services Awards 2014