17th September, 2019

How organisations are responding to technology disruption

As the pace and disruptive impact of new technologies increases, organisations are increasingly trying to predict what will impact their business and plan how to respond.

21st August, 2019

How to Translate Customer Experience Strategy into Actionable Behaviours

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24th July, 2019

2019 CCMA Awards - Judges Call Listen Back Now

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24th July, 2019

It’s That Time Again: CCMA Awards 2019 Are Open for Applications

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29th August, 2014

CCMA Ireland Launch 2014 Industry Report

19th August, 2014

Candidates Required for CCMA Internship Programme

29th July, 2014

2014 Irish Contact Centre & Shared Services Awards

27th June, 2014

Eircodes are coming